We'll be going over reference services today, a discussion on team work, then some time for the groups. The search log assignment is uploaded on blackboard.
Model Reference Interview, ALA
http://www.ala.org/ala/rusa/rusaprotools/referenceguide/guidelinesbehavioral.htm
Virtual Reference, a previous class project from the 102 class I taught in 05.
http://www.unc.edu/%7Ejenmc/inls102/virtualreference/
Team Work, how to get it right
http://web.mit.edu/tll/teaching-materials/teamwork/TLL-Creating-a-High-Functioning-Team.ppt
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